Refund Policy

We want you to be happy with your purchase. If your Kneadly Pro arrives damaged or you change your mind, contact us within 30 days of delivery.

To be eligible for a return, the device must be unused, in original condition and in its original packaging with all accessories (straps, USB-C cable and user guide).

To start a return, email hello@kneadlyco.com with your order number. Refunds are issued to the original payment method within 5–10 business days of receiving the returned item.

Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.